Sunday, December 2, 2012

That's Unfortunate

Back in August, Chronicle City Games set up a raffle for $100 worth of gaming materials (any publisher, not just Chronicle City). The entry "fee" was to provide them with a list, including contact info, of game stores local to the entrant, information that has monetary value to them.

That sounds like a win-win type of deal, right? Except that it has now been over three months and they have not named a winner. I have personally emailed them a number of times and was assured that such an announcement would have been made on 29 October. That date passed, and I waited patiently. Then, on 17 November, I sent them another email, gently reminding them of their promise. This time, there was no response to the email, nor was there an announcement. It's been over two weeks that I have been waiting, and so now I just want to warn people about the deceptive practices of Chronicle City Games.

So, I'd like to ask that you not shop Chronicle City Games.

EDIT: There has been an update as a result of my prodding. We are promised that there will be an announcement tomorrow.

We'll see. In any case, it may not be that their practices are deceptive, but that they have only made a professional blunder. The claim is that "November was a double whammy of conventions (the last this weekend just gone)". That doesn't explain why the 29 October date came and went, but I am still willing to give the benefit of the doubt.

FURTHER EDIT: If this matter interests you, please read the next two posts in this blog, as there were further matters that followed on. The short version is that the company not only made good on their promises, but actually exceeded them as a way to apologize for their failings.

10 comments:

  1. Ack! While I have never shopped at Chronicle City Games (or really knew anything about them) I dislike when they drop the ball on something like this and no address it. No dollar shall pass to CCG.

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    1. Thanks. I'll be sure to let everyone know if they finally make good on their promises.

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    2. I've just updated the post with some new information, hot off the interwebs.

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    3. HAY GUY IN A FUNNEE HAT - CUT A DEEANDEE STOAR SOME SLACK AND BE HAPPY THEY AM CAN RUN IN TIHS ECONOMEE.
      ALSO'S, LESS CAFFEEN AND SMOAK SUM WEED...FOR REELS DOOD. :/

      -NUNYA

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    4. I did cut them slack. Nearly four months worth of slack, in fact. However, regardless of the economy, professionalism is necessary if they want to survive, much less thrive. If they can't live up to their end of the bargain they make, then they shouldn't make the bargain. It's kinda like what people are saying about Kickstarters that run late. If they're having problems, they need to remain in communication with their customers (or, in this case, freelance advertising consultants).

      On the last, hey, I live in Washington state. On Thursday, the law we voted for goes into effect, and it becomes legal here. That said, though, pot makes me suicidally depressed with more than very occasional use (and I become withdrawn with even a minimal level of usage), so I don't typically partake.

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    1. NUNYA has been around before, and I've seen hir around the blogs. I don't think that s/he has anything to do with CCG. I have my suspicions as to who it is that posts under that name, but my guess is pure conjecture, so I won't go out on that limb.

      In any case, I have noticed that hir criticisms are usually worth taking into consideration, even when I don't necessarily agree with them in the final analysis.

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    2. NUNYA has been running that schtick as a commenter on game blogs for many months. I don't think he's trying to pretend he is not an adult, but more importantly it's very unlikely he has anything to do with CCG.

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